Castle Babe Shop Policies

Things You Need to Know

All purchases are final. Absolutely no refunds, returns, exchanges, or cancellations allowed.

 Due to the handmade nature of Castle Babe Co's products, not all items will be 100% perfect and may include minor flaws and imperfections.

Castle Babe is not liable for damaged, lost, and/or stolen packages. If you believe your package may have been lost or stolen, please contact your local USPS office and complete a Help Request Form and/or a Missing Mail Search Request. Please make sure you input the correct billing and shipping address during checkout.

Castle Babe does not take responsibility for packages shipped to the wrong address due to customer error. All International Customers are responsible for any and all customs fees imposed by their country. Discount codes cannot be combined; only one code is allowed per transaction. Discount codes will not be applied to past or pending orders. It is the customer's responsibility to make sure they input any valid discount codes at checkout before the order is submitted.